Terms of Service

Effective Date: January 1, 2026

Welcome to NAH Management. These Terms of Service ("Terms") govern your access to and use of the website nahmanagement.com (the "Site") operated by North American Home Management, LLC ("NAH Management," "we," "us," or "our").

Please read these Terms carefully before using our Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site.

Table of Contents

  1. Acceptance of Terms
  2. Use of the Site
  3. Property Management Services
  4. User Content and Submissions
  5. Intellectual Property
  6. Third-Party Links and Services
  7. Disclaimers
  8. Limitation of Liability
  9. Indemnification
  10. Governing Law and Disputes
  11. Changes to Terms
  12. Contact Information

1. Acceptance of Terms

By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" will refer to both you as an individual and the organization.

You must be at least 18 years of age to use this Site. By using the Site, you represent that you are at least 18 years old.

2. Use of the Site

Permitted Uses

You may use the Site to:

  • Learn about NAH Management's property management services
  • Submit inquiries about property management services
  • Submit tenant pre-qualification applications
  • Submit partnership or vendor applications
  • Access links to owner and tenant portals
  • Contact NAH Management with questions

Prohibited Uses

You agree NOT to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws
  • Submit false, misleading, or fraudulent information through any form
  • Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
  • Use any automated means (bots, scrapers, spiders) to access the Site or collect data
  • Interfere with or disrupt the Site or servers or networks connected to the Site
  • Transmit any viruses, malware, or other malicious code
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Collect or store personal information about other users
  • Use the Site to send unsolicited communications (spam)
  • Copy, reproduce, distribute, or create derivative works from Site content without permission

Violation of these Terms may result in termination of your access to the Site and may subject you to civil and/or criminal liability.

3. Property Management Services

Website vs. Service Agreements

This Site provides information about NAH Management's property management services. The information on this Site is for general informational purposes only and does not constitute a property management agreement, lease, or other contractual relationship.

Actual property management services are governed by separate written agreements, including but not limited to:

  • Property Management Agreements (for property owners)
  • Lease Agreements (for tenants)
  • Vendor/Contractor Agreements (for service providers)
  • Referral Agreements (for realtor partners)

No Guarantee of Services

Submitting an inquiry or application through the Site does not guarantee that NAH Management will provide services to you. We reserve the right to accept or decline any potential client, tenant, or partner at our sole discretion.

Service Area

NAH Management primarily serves Winter Park, Florida, and surrounding Central Florida communities. Service availability outside these areas is determined on a case-by-case basis.

4. User Content and Submissions

Information You Submit

When you submit information through our forms (including owner inquiries, tenant applications, and contact forms), you represent and warrant that:

  • All information you provide is accurate, complete, and current
  • You have the right to provide such information
  • The submission does not violate any applicable law or third-party rights

Accuracy of Information

You are solely responsible for the accuracy of information you submit. Providing false or misleading information may result in denial of services and potential legal action, particularly for rental applications where false statements may constitute fraud.

License to Use Submissions

By submitting information through the Site, you grant NAH Management a non-exclusive, royalty-free license to use, store, and process that information for the purpose of evaluating your inquiry, providing services, and communicating with you.

5. Intellectual Property

Ownership

The Site and its entire contents, features, and functionality, including but not limited to all text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of NAH Management or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

Trademarks

The NAH Management name, logo, key icon, and all related names, logos, product and service names, designs, and slogans are trademarks of North American Home Management, LLC. You may not use such marks without our prior written permission.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use. This license does not include the right to:

  • Modify or copy Site materials
  • Use materials for any commercial purpose
  • Attempt to reverse engineer any software on the Site
  • Remove any copyright or proprietary notations
  • Transfer the materials to another person

6. Third-Party Links and Services

External Links

The Site may contain links to third-party websites, including but not limited to:

  • DoorLoop (owner and tenant portals)
  • hCaptcha (form verification)
  • Social media platforms

These third-party sites are not under our control, and we are not responsible for their content, privacy policies, or practices. Your use of third-party sites is at your own risk and subject to their respective terms and conditions.

Third-Party Services

Certain functionality of the Site relies on third-party services. We are not responsible for any interruption, error, or unavailability of third-party services.

7. Disclaimers

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, NAH Management disclaims all warranties, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding the accuracy, reliability, or completeness of Site content
  • Warranties that the Site will be uninterrupted, secure, or error-free
  • Warranties regarding any results that may be obtained from use of the Site

Not Legal, Financial, or Professional Advice

Information on this Site is provided for general informational purposes only and should not be construed as legal, financial, tax, or professional advice. You should consult with appropriate professionals for advice specific to your situation.

Property Information

Any property information, rental rates, or market data presented on the Site is for informational purposes only and is subject to change without notice. We make no representations or warranties regarding the accuracy of such information.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NAH MANAGEMENT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or goodwill
  • Damages arising from your use or inability to use the Site
  • Damages arising from any content, products, or services obtained through the Site
  • Damages arising from unauthorized access to or alteration of your transmissions or data

regardless of whether such damages are based on warranty, contract, tort, or any other legal theory, and whether or not NAH Management has been advised of the possibility of such damages.

In no event shall NAH Management's total liability to you for all damages exceed the amount you paid to NAH Management, if any, for accessing the Site during the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

9. Indemnification

You agree to indemnify, defend, and hold harmless NAH Management, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any rights of any third party
  • Any content or information you submit to the Site

10. Governing Law and Disputes

Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved as follows:

  1. Informal Resolution: Before initiating any formal proceedings, you agree to first contact NAH Management to attempt to resolve the dispute informally.
  2. Jurisdiction: If informal resolution fails, any legal action or proceeding shall be brought exclusively in the state or federal courts located in Orange County, Florida.
  3. Consent to Jurisdiction: You consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. Changes to Terms

NAH Management reserves the right to modify these Terms at any time. When we make changes, we will:

  • Update the "Effective Date" at the top of these Terms
  • Post the revised Terms on the Site

Your continued use of the Site after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Site.

We encourage you to review these Terms periodically for any updates.

12. Contact Information

If you have any questions about these Terms, please contact us:

North American Home Management, LLC

Email: legal@nahmanagement.com

Phone: (407) 641-4098

Address: Winter Park, Florida

Website: nahmanagement.com

Additional Provisions

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

The failure of NAH Management to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and NAH Management regarding your use of the Site and supersede any prior agreements.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. NAH Management may assign these Terms without restriction.

These Terms of Service were last updated on January 1, 2026.